Q: I set up my Petzi, but I don’t want to hear the jingle every time I check in on my pet. Can I turn it off?
A: Absolutely! When you start your video session, a “bell” icon will pop up on the left side of your screen. Under this icon you are able to select “on” (green) or “off” (black). Once you turn it off, it will remain off during all future video sessions until you turn it back on.
Q: I started a video session, but I can’t hear my pet. How do I turn audio on?
A: At this time, Petzi only supports one-way audio. While you can’t hear your pet, your pet can hear you when you press the Microphone button and record a short clip.