Q: I typically soften my dogs food with water, can I put water in with the food?
A: No, the hopper (clear container) is not designed to hold water. If you need to soften your dogs food, please add it to the kibble once it has been dispensed. The Serve Smart feeder is also not designed to dispense wet food.
Q: One of my dogs eats "x" brand and my other dog eats "y" brand. Can I use both brands in my feeder?
A: Our Serve Smart Feeder is only designed to calibrate with one type of food at a time. If you have multiple dogs on different diets, you will have to recalibrate the feeder in your app when you switch the foods out, or purchase another feeder.